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Topics
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(1) Cognitive Factors in Design: Basic Human Memory and Problem Solving
(2) A Cognitive Approach to Interactive System Design
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Teachers
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Michael E. Atwood and Thomas T. Hewett, Drexel University
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Time and place
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7.1.2004, Pinni B1100 (Kanslerinrinne 1, Tampere)
8.1.2004, Attila B290 (Yliopistonkatu 38, Tampere)
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Teaching
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Lectures, discussion, and exercises.
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Objectives
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Cognitive Factors in Design: Basic Human Memory and Problem Solving (Hewett)
You will learn some theoretical and practical aspects of how people remember information and solve problems. You will gain insights about how to take advantage of these capabilities in designing for your most important interaction component, the mind.
Features:
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Understand a variety of phenomena through both lecture and "minds-on" exposure
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Develop a basis for making educated design choices when guidelines fail
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Relate some cognitive phenomena to some aspects of human-computer interaction
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Gain some resources useful for self-directed study in cognitive psychology
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Obtain a useful set of materials for teaching and demonstration to others
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A Cognitive Approach to Interactive System Design (Atwood and Hewett)
Learn how to successfully design and improve useful and useable interactive systems and answer the following questions:
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What is cognitive task analysis? Why do I want it and how can I do it?
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How do the users of the system think about their tasks and work they do?
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How can I tell how useful and useable a system is now or how useful it can be?
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How do I get started in designing a cognitively useful and useable system?
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How can I determine what parts of a system should be changed and how to change them?
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How can I communicate well with others on my design and development team?
Designing useful and useable systems involves three iterative phases: (1) deciding what to do, (2) doing it, and (3) evaluating what was done. Participants will learn techniques for each phase and an appreciation of the science and art involved.
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Registration
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All participants are requested to
register in advance.
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Course program
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Wednesday 7.1.
Pinni B1100
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9.00–17.30
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Interactive presentation and minds-on exercises.
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Thursday 8.1.
Attila B290
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9.00–9.10
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Objectives and introductions
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9.10–10.30
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Cognitive Task Analysis
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10.30–11.00
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Break
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11.00–11.30
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Cognitive Walkthrough
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11.30–12.15
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Goal-Oriented Models
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12.15–12.30
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Questions and Answers
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12.30–14.00
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Lunch break
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14.00–15.30
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Design Problem 1
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15.30–16.00
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Break
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16.00–17.00
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Design Problem 2 & Usability Testing
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17.00–17.15
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Group readouts
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17.15–17.30
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Questions and Answers, Evaluations
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About the teachers
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Mike Atwood is Professor of Information Science and Technology at Drexel. Previously, he worked in industry (NYNEX, Bell Atlantic) as a manager of research and development groups.
Mike is also past chair of ACM SIGCHI.
Tom Hewett is Professor of Psychology and Computer Science at Drexel. He teaches courses on Cognitive Psychology and the Psychology of Human Computer Interaction.
Tom also chaired the ACM SIGCHI Curriculum Development Group.
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